refunds & shipping
Due to the nature of handmade and custom cards, I do not accept returns or exchanges. For custom cards, I will connect with you on the sketch/plan before finalizing the card. I also will send you a photo of the final product before shipping it out to you.
- Custom cards take at ~5 business days to create and complete (+ shipping time), as long as the buyer responds to confirmation of the sketch and final product within 24 hours. Rush custom orders are available upon request!
- All other cards take at 3-5 business days to create and complete
- Free local delivery and pick up (within downtown Toronto) available
- Free standard shipping within Canada: ~3-6 business days
- Free standard shipping to USA: ~4-8 business days
- Paid expedited shipping option available
- Due to COVID-19 related-delays, shipping times are not guaranteed
- Buyers are responsible for any customs and import taxes that may apply, and we are not responsible for delays due to customs