Shipping policy
Creation and processing (prior to shipping)
Printed cards: Same day - 2 days
Handmade cards: 3 - 6 days
Custom cards: 2.5 - 4 weeks (Prioritization available for an additional fee)
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Unless otherwise indicated, your order will be sent out when all items are complete.
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If you have a specific deadline in mind, please let me know in the order notes / send me an email at bianca@queenbcards.com and I will do my best to make it happen! An additional prioritization fee is applicable for custom cards.
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Shipping
Local Pick Up (fastest option)
Local pick up available at 30 Nelson Street, Downtown Toronto as soon as creation is complete
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Lettermail (no tracking)
Within Canada: 3-6 business days (not including COVID-19-related delays)
To USA: 4-7 business days (not including COVID-19-related delays)
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Shipping (with tracking)
Faster shipping options are available at checkout
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Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
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If you ever need assistance, please feel free to contact me at bianca@queenbcards.com and I will do my best to help!
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